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Verified
3/5

2018-04-24

Ian needs to "listen" to the customer more. He was very nice and personable. Strive don't criticize !!!!

"Bought a helmet, I was told several times for interest in the "one". Going into a sale with a "commission" mindset is neither constructive nor affable to the customers wants and needs. Put it in the basket and just pay an hourly wage.....12-15 hr."

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Verified
5/5

2018-04-19

Great and friendly service

"Great and friendly service"


Verified
5/5

2018-04-18

Good people

"Very helpful staff, I’ve returned 2 sets of gloves so far and they keep helping me to find and try out ones for the perfect fit. Haven’t tried to “sell” me anything, seems like they really care and just want to help you find exactly what your looking for. Keep it up guys"


Verified
5/5

2018-04-16

No complaints

"Experience was quick and to the point. "


Verified
5/5

2018-04-08

boo

"Jacob doesn’t work there anymore and that sucks. I’d go there specifically because I knew he’d give me unbiased professional help without being pushy. You guys lost a good asset. "

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5/5

2018-03-31

Great experience.

"Went to get a helmet for my four year old daughter. Was helped by Trevor. This young kid was great. He helped fit her for the helmet, and was just super nice, it's hard to describe. I remember this level of service from when I was younger, this has been lost since then. Excellent experience!"


Verified
5/5

2018-03-11

Awesome service

"Trevor was a great help !!!"

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Verified
5/5

2018-03-14

Brookfield store

"A good selection of motorcycle accessories and reasonable prices"


Verified
5/5

2018-03-13

Always helpful,great prices,great business ! If you don't know this company read this review!!!!

" This last time just purchased a helmet for up at our cabin,everything was perfect. Previously ( November 2017 ish) Went to have a Bluetooth helmet purchased about 3 and a half years earlier(had 5 yr warranty) looked at because mechanism on helmet front to open and close hinged face (full face helmet) had broken and piece actually fell off on hwy. Could no longer open helmet. They were awesome and agreed to replace as it couldn't be fixed. I was thrilled as I had 2 others at home that my wife and 10 yr old used so we could intercom each other on rides.Now for the twist,he told me new helmets Bluetooth is not compatable with older helmets Bluetooth. Oh great I thought,now what toss 2 perfectly good helmets and mortgage the farm to buy 2 more new ones so we could all communicate. After some discussion cyclegear went above and beyond fair, they agreed I was in a pickle and ordered 3 new helmets and gave me full credit on old ones.I think I had to pay 60 ish $ for new helmets(prices had gone up). This company and it's employees are great!!! Thank you cycle gear,employees and management,I'll think of your great service every time I talk to my son or wife while riding."


Verified
4/5

2018-03-11

First time customer

"I traveled an hour to shop the Brookfield store. The staff was friendly and knowledgeable. Store selection was better than I thought it would be. I’ll be back for sure!!!!"


Verified
5/5

2018-03-09

"Nice people they help out alot"


Verified
4/5

2018-02-26

It's good

"It's good lolshwbehsahajsixixhwhdfjcnddjdj"

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Verified
5/5

2018-02-17

Great experience

"Sales people very informative and helpful. Set me up with exactly what I was looking for."

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Verified
5/5

2018-02-09

The 2 service people

"On both occasions the sales guys teally helped my son pock out his equipment thanks guys much appreciated dad"


Verified
5/5

2018-02-07

Great

"Very helpful and full of knowledge on women's jackets."